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The Three Memories

Experiential Memory

Source: Papers 001, 004v1.0 · July 2026

The organisation's knowledge held in people, commercial instinct, tacit knowledge, pattern recognition, relationships. It answers "What have we learned?" Deep and fragile: it is where judgement lives, and its half-life is a notice period.

Related Terms

Operational MemoryOrganisational MemoryThe Maurice Principle

How to cite

Ben Hortop, "Experiential Memory," The Institutional Intelligence Framework, Papers 001, 004, v1.0, July 2026, institutional-intelligence.com/glossary/experiential-memory