A Manifesto for Institutional Intelligence

Every organisation knows more than any individual inside it.

Yet every organisation forgets.

Knowledge leaves with people. Decisions are repeated. Experience disappears. Valuable knowledge can remain in conversations, judgement and relationships without a reliable way to pass it on.

Artificial intelligence can help people search and connect organisational knowledge at scale. Its value depends on reliable sources, suitable governance and human judgement.

Institutional Intelligence is the discipline of designing organisations that learn, remember, reason and improve continuously.